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POLICIES

Privacy Policy

At Sea Crown Medical, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online store.

Information Collection and Use:

When you visit our online store, we may collect personal information, such as your name, email address, phone number, and shipping address, to process your orders and provide you with a better shopping experience. We may also collect non-personal information, such as your IP address, browser type, and operating system, to analyze our website's performance and improve our services.

We use your personal information to fulfill your orders, communicate with you regarding your transactions, and send you promotional offers and newsletters. We may also use your information to customize your shopping preferences, personalize your experience, and respond to your inquiries or feedback.

Information Sharing and Disclosure:

We do not sell or rent your personal information to third parties. However, we may share your information with our service providers, such as shipping carriers, payment processors, and marketing partners, to fulfill your orders and improve our services.

We may also disclose your personal information if required by law, to protect our legal rights, or to prevent fraud or security breaches.

Data Security:

We use reasonable technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We also require our service providers to adhere to industry standards and practices for data security.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to collect information about your browsing behavior on our online store and personalize your experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links:

Our online store may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these websites or services. We encourage you to review their privacy policies before using them.

Changes to this Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time without prior notice. We will post the revised policy on our website and update the effective date.

Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at seacrowng@gmail.com.

Last updated March 8th, 2023

Return/Refund Policy

Thank you for choosing to shop with us. We want to make sure you are completely satisfied with your purchase. Please note that all sales are final, except in cases where the product is defective.

If you receive a defective product, please contact us within 7 days of receiving your order. We will work with you to arrange for a return and exchange or refund of the product. All products must be returned in their original packaging and in unused condition.

Please note that we are not responsible for damages that occur during shipping. If your product is damaged during shipping, please contact the shipping carrier directly to file a claim.

We reserve the right to determine whether a product is defective. If we determine that the product is not defective, we will not provide a refund or exchange.

Contact Us:

If you have any questions or concerns about this Return/Refund Policy, please contact us at seacrowng@gmail.com.

Last updated March 8th, 2023

Shipping Policy

Order Processing Time:

Orders are typically processed and shipped within 1-2 business days from the time the order is placed. During high volume periods, such as holidays, order processing time may be delayed.

Shipping Time:

Shipping from NJ will take an estimated 3-5 days for arrival. We are not responsible for shipping delays due to weather, natural disasters, carrier delays, or other circumstances beyond our control.

Tracking Information:

We will provide a tracking number for all shipped orders. Customers can use this tracking number to monitor the status of their order.

All shipping options and fees are subject to change without notice.

Contact Us:

If you have any questions or concerns about this Shipping Policy, please contact us at seacrowng@gmail.com.

Last updated March 8th, 2023

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